First, the Rural Study
There are definitely some American conditionings I’m deprogramming, and some I want to stauchly uphold. For example, I’ve deprogrammed the need to feel anxious when people aren’t plus or minus 10 minutes on time (it’s about +30 minutes). Instead, I become really happy having the time to meditate on being. I’m happy not because of external forces, but because I am. It’s sometime I’m still practicing, but as they say, practicing makes perfect! Yet, sometimes I get just slightly annoyed because those who are helping coordinate the patient interviews mis-record the patient study number (so it doesn’t match the actual order of being interviewed), and we all get in a slow-paced search for the correct information. I feel the attitude toward organization and accountability is lax—so some patients are discharged, and no one informs us, until the interviewer and I search the wards ourselves (or ask someone else, which takes much longer…)! Even then, the nurses cannot find the records of these patients we interviewed some weeks ago. In our survey, we have questions that can only be asked after the discharge process, and it takes 2-3 minutes (literally). To miss the discharge questions invalidates the pre-discharge questions that takes around 30 minutes! In total, we have missed 8 patients, and what’s more confusing is that the nursing staff and the registration counter does not inform us of discharged patients. I can understand—it’s probably because perhaps people just put faith in what will be will be, and it will somehow get done in some time. If we miss patients, we’ll just make up for it. In this case, there is no clear responsibility, and that’s alright, because my Indian mentors and I probably couldn’t have foreseen this. And frankly, I feel I’m more welcoming of missed subjects than the local interviewer! Last pet peeve of the rural research: the alternate interviewer flirts with the main interviewer quite obviously when we could have asked the nurses to bring the next interview subject. I’m waiting hours upon hours in totality waiting for patient subjects in a counseling room that has paper-thin plastic sliding doors, hearing the next-door counseling discussion. The people outside can make-out lots of the discussion too. I wonder how confidential this set-up truly is.
Urban studySo I finally got to start the doctor satisfaction survey of the lab and blood bank services at Vikram Hospital. And its something I’m learning to navigate…Dr. Anjali, my mentor here, is definitely able to give directives for others (doctors, staff alike) to facilitate the completion of surveys. What am I exactly navigating at Vikram? I’m still learning the ropes for that, but there are my observations: Doctors are extremely busy, with patients crowding outside their offices, almost as a first-come first-serve basis. The nurses are the gatekeepers to office entry, and as a patient, you’ll hope they’ll remember that you were there somewhat early and let you in as soon as possible. However, there’s the doctor-card you can play, and once you mention you’re a doctor (or a doctor-student—a tip I’ve been given), you’re in before you know it. You still must wait for the consultation/what-have-you, but it’s less of a wait. Once inside I introduce myself, and sympathizing with their hectic faces I convey that it’s a quick and painless process taking 5-10 minutes. Then I hand them a sheet to tick. It’s too bad I didn’t conduct a pilot test because Dr. Anjali wants all doctors to give their responses. Obtaining surveys may sound easy, but so many factors prolong the achievement—the Dr. Anjali-designated assistant who needs to finish her lab duties by 11:30am, which quickly turns to 11:50am before we start. There’s the waiting outside the crowded office and the assistant persuasively telling the nurse to make us first priority. And of course, there’s a TEA break at the canteen, followed by the inability to catch doctors busy during peak hours. After a lunch at 2:30pm, we finish the whole survey process for that day at around 3pm or 3:30pm really, and about 7 doctors have been surveyed. I’m thinking, ”Isn’t there a faster way? Must we dumbly wait at one doctor’s office for 30 minutes?” Two weeks ago, when I started the survey, I actually came after hours 4-6:30pm and got 4 more doctor surveys completed. Because I didn’t play the doctor card, I had to wait 1.5 hours for one doctor to be available because the nurses put me as the non-priority. Finally when I saw the doctor, he actually apologized that I waited so long, and explained that the nurses here wouldn’t know any better to make me the first priority. Honestly, I didn’t know I’d be the first priority because don’t patients need to have their consultations too? “Come on, it’s India,” he replies. And I learned that I too would be better off adapting to this system if I ever wanted results done.
Not-work related events!!
In the past month, I've also
*had a cathartic Ayurvedic oil massage and detox (which was surprising great!) all for $32 including meals, accommodations, etc. I felt so envigorated when I rubbed an herbal powder onto my Ayurvedic oiled skin...my eyes widened automatically. I'd highly recommend it.
*practiced yoga at 6am with around 30 village girls laughing at me (because I look sooo different) and helping me make sure I knew the yoga moves. Surprisingly to them, I did because I took some yoga classes before.
*sped down a mountain on a moped sandwiched between two friends thinking I'd die because the bus was about to run into us (and driving on the lane divider). Hello...we're near the edge of a falling down a mountain (they call it "Chamundi Hills"). The locals who sandwiched me of course were unfazed.
*got invited to experience sunrise at a mountain near Saragur (rural town where I work), with 15-20 monkeys wanting some banana peels outside the temple devoted to Chikkadevaman goddess.
And, I am looking forward to attending a South Indian wedding on Sunday just a 3 hour train ride away from Mysore!
















